Contact Us

Please contact the RISE Help Desk after checking with your school’s Test Coordinator and Technology Coordinator.

E-mail Support: RISEhelpdesk@cambiumassessment.com

E-mails to the Help Desk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests are given priority.

Support Toll-Free Number: 1-877-269-4966

Available Help Desk Hours

• Monday – Friday (except holidays)
• 8:00am – 5:00pm Mountain
• Spring Summative Window: 7:00am - 7:00pm Mountain

Online Chat:

You can chat with a member of our support team for technical assistance with the Utah RISE Portal. Please enter your name, school district, and email address where we can contact you if our connection is lost.

If our chat support team is unavailable during service hours, please feel free to contact us via phone or email.

Available Help Desk Hours

• Monday – Friday (except holidays)
• 8:00am – 5:00pm Mountain
• Spring Summative Window: 7:00am - 7:00pm Mountain