Contact Us

Please contact the RISE Help Desk after checking with your school’s Test Coordinator and Technology Coordinator.


E-mail Support:

E-mails to the Help Desk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests are given priority.


Support Toll-Free Number: 1-877-269-4966


Online Chat:


Available Help Desk Hours

  • Monday – Friday (except holidays)
  • 8:00am – 5:00pm Mountain
  • Spring Summative Window: 7:00am - 7:00pm Mountain